Frequently asked questions

Starter includes 3 videos for $129.99 one time. Growth includes 12 for $449.99/month, and Agency Partner includes 24 for $799.99/month. We handle concepts, scripts, production, and editing. Videos are 15–25 seconds, with one revision round per video. Video-only packages have no sales commission.

Choose a package and share your product link, clear photos or footage, brand references, and goals. We confirm the materials and scope before production. Sending an inquiry does not place an order.

Starter’s first drafts take approximately one week after payment, a complete brief, and usable product files are received. Monthly plans receive first drafts in weekly batches during the paid month. Review drafts and request your included revisions before final delivery. Download finished videos within 90 days of delivery.

Yes, through a separate Full-Service Marketing agreement. Marketing fees and advertising spend are separate from production. A 7% commission applies only to qualifying sales tracked through our agreed promotional links or codes, during the contracted work. Unrelated sales are excluded; no qualifying tracked sales means no commission. Views and sales are not guaranteed.

Your plan renews monthly. Cancel before the next renewal to stop the next charge; service continues through the month you paid for. Unused videos carry into your next paid month, and videos already in production will still be completed.

A full refund is available before production starts. For monthly plans, this applies separately to each paid month. Once production has started, we review requests individually. Email support@agaimarket.com with your project reference. Your legal rights still apply.